Vehicle service and PDR

From booking and damage estimate to invoice, in one program.

Kigo.Cloud runs vehicle service from the first appointment to payment: bookings, intake, hail damage estimates per panel, PDR price lists, quotes for the customer and the insurer, work orders and invoices.

Signing up is free, no card needed.

  • Planner and vehicle intake
  • Damage per panel and PDR price lists
  • Quote sent to the insurer for approval
Vehicle service · ZG 1234-AB
1
Vehicle received
2
Work in progress
3
Work finished
5
Completed
PanelDentsAmountStatus
Bonnet14, up to 20 mm420,00 €Repaired
Roof22, up to 30 mm780,00 €Repaired
Front left door6, up to 20 mm180,00 €Repaired
Boot lid9, up to 30 mm310,00 €Done today
Online booking

The customer books the appointment and sends damage photos.

On your booking page the customer picks a location, a service and a free slot, enters the vehicle details and adds damage photos per panel. You confirm the appointment, decline it or propose another one.

  • Booking page with its own link and QR code
  • Damage photos per vehicle panel, before arrival
  • Confirm, decline or propose another slot
  • Confirmation e-mail and a reminder to the customer before the appointment
  • A confirmed booking becomes a service booking in the planner
  • The customer changes or cancels the appointment themselves
Book an appointment
1
Location
2
Service
3
Details
5
Slot
Bonnet3 photos
Roof2 photos
Planner and vehicle intake

Every appointment and every vehicle in one place.

The planner shows bookings and services by day, week and month, for every location. At intake you enter the vehicle, owner, mileage, ordered work and insurance, and the program can read the number plate from a photo.

  • Service planner: day, week and month, with working hours and holidays
  • Bookings: today, upcoming, awaiting approval and unprocessed
  • Number plate recognition from a photo
  • Service type, technician, priority and duration
  • Insurance company, policy number and claim number
  • Multiple service locations
Service planner · week 40
Mon
Tue
Wed
Thu
Fri
8
PDR · ZG 1234-AB
Estimate · KA 77-LM
PDR · OS 410-TR
9
Online: estimate
Service · RI 552-C
10
Online: estimate
Estimate · VŽ 18-AA
11
PDR · ST 88-KL
Online: service
12
Service · ZD 305-B
Online: estimate
Damage estimate

Hail damage, panel by panel.

On the vehicle diagram you click a panel and enter the number of dents per size. You mark the panel properties, add other work and photos, and the program calculates the amount from the chosen price list when you move the damage into a work order.

  • Vehicle diagram with panels for every body type
  • Number of dents per size for every panel
  • Panel properties that change the price
  • A mark when the part needs replacing
  • Damage photos with every panel
  • Damage import from the DriveNScan 3D scanner
  • Damage moved into a PDR work order, priced from the price list
Damage entry · Roof
up to 20 mm12 dents
up to 30 mm8 dents
up to 50 mm2 dents
Damage photos6
AluminiumDouble panelDifficult accessPart needs replacing
PanelDentsAmountStatus
Roof22780,00 €Entered
Bonnet14420,00 €Entered
Front left wing00,00 €No damage
PDR price lists

A price list that does the calculating for you.

The price depends on the dent size and the number of dents on the panel. You choose how you calculate, set up the matrix and the surcharges, and the same price list applies to every estimate. You can keep several price lists and pick the right one for each estimate.

  • Four ways of calculating: fixed prices, price per dent, standard hours with a fixed or variable hourly rate
  • Matrix: dent size and dent count range
  • Percentage surcharges, on the hours or on the whole order
  • A surcharge that always applies
  • Copying a price list and a preferred price list
PDR price list · Matrix
Number of dentsup to 20 mmup to 30 mmup to 50 mm
1 - 560 €90 €140 €
6 - 15150 €220 €330 €
16 - 30280 €410 €600 €
31 - 50420 €620 €900 €
Aluminium +25 %Double panel +15 %Difficult access +10 %
Quote and insurance

A quote for the customer and the insurer, approved through a link.

From the work order lines you create a quote and send it to the customer or the insurance company for approval. The booking waits for approval, and once the quote is approved you take the vehicle in for service.

  • Quote from service and PDR work orders
  • Sent to the customer or the insurer for approval by e-mail
  • Public link for approving the quote
  • Booking steps: vehicle booked, estimate, awaiting approval, approved, vehicle received
  • Advance invoice and invoice from the quote
Service booking · KA 77-LM
1
Vehicle booked
2
Estimate
4
Approved
5
Vehicle received
QuoteRecipientAmountStatus
PO-214Insurer1.690,00 €Sent for approval
PO-209Customer310,00 €Approved
Vehicle documentation

Photos and documents with every vehicle.

You photograph the condition of the vehicle at intake, the damage and the documents with your phone, one photo or several in a row. Everything stays with the service and the vehicle card, sorted into categories you define.

  • Photos taken with a phone, also several in a row
  • Your own categories: contracts, inspections, intake photos
  • Vehicle card with service history
  • 30 GB of storage for photos and documents in the Business plan
Documentation · ZG 1234-AB
Intake photos8
Damage photos24
Repair contract.pdfContracts
Insurer damage report.pdfInsurer
Work orders, parts and payment

Work order, parts from the warehouse and the invoice.

You run the service through statuses from intake to completion. You add work and parts to the order, parts are issued from the warehouse, the owner is notified when the work is done, and the invoice is created from the order or the quote, with fiscalization and e-invoice.

  • Service, warranty and PDR work orders
  • Service goods issues from the warehouse
  • Service statuses: vehicle received, work in progress, work finished, payment, completed
  • Notification to the owner when the work is done
  • Printed work order with a place for the customer signature
  • Invoice from the order or the quote, fiscalization and e-invoice
  • A complaint opened straight from the service
Service work orders · ZG 1234-AB
OrderTypeAmountStatus
VSN-118PDR1.690,00 €Work finished
VSN-119Service240,00 €Work in progress
VSN-120Warranty0,00 €In preparation
Notification to the owner: the work is donesent
Service reports

Who did what and where the work stands.

The service home page shows today's bookings, vehicles in service and alerts. Technician statistics give labour, material and commission per person, and the manager report shows open orders by status and payment.

  • Service home: bookings today, in service, work finished
  • Technician statistics: orders, labour, material and commission
  • Open orders by status and those standing longer than 30 days
  • Payment of closed orders, top customers and items
  • Comparison with the previous period
Technician statistics · September
Closed orders86
Labour41.200 €
Material9.850 €
TechnicianOrdersLabourCommission
Marko H.3417.400,00 €1.740,00 €
Ivan K.2914.100,00 €1.410,00 €
Petar B.239.700,00 €970,00 €
Plan

Vehicle service and PDR are in the Business plan.

The same plan includes the point of sale, e-invoices, warehouse, advanced reports and online booking.

Business

60 €
+ VAT per month

For service shops, salons and companies with a real team and reports

  • Vehicle service
  • PDR extension for vehicle service
  • Online booking
  • Up to 7 users with granular roles
  • BI / Advanced reports
  • Phone support, onboarding (3h)
Sign up for free

Prices are monthly amounts with annual billing, excluding VAT.

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Start running your service in Kigo.Cloud

Signing up is free, no card needed. For questions, write to us at [email protected].

All screens on this page are examples with made-up data.